Kris Herdzik

Vice President - Operations and Delivery

Kris brings 16 years of successful experience in the General Management, Finance and Outsourcing arenas. Specializes in Business Process Management (BPM) and 4.0 change. Kris has set up and managed an international BPO center based in the Gdansk metropolitan area in Poland, along with gaining strong experience in leading global projects in India, Philippines, Australia, Romania, China and the US for North American and European clients.

Previously, he was the Finance Director in a Polish Energy distribution company (heating) and Country Manager for Central and Eastern Europe for an insurance organization. Awarded "Business Center BPO Manager of the Year" in Central and Eastern Europe, Kris holds the prestigious title of "Business Tiger in BPM", given by the Pro Progressio Foundation.

He graduated with a degree in Corporate Finance at a top tier Economics university in Poland and holds European CPA qualifications (ACCA). He continually develops his professional qualifications, most recently at Harvard Business School in a Disruptive Strategy course lead by professor Clayton Christensen.

Kris lives in Poland, in the Gdansk metropolitan area.

Kris Herdzik